I have a tcl script running on my VG that refences a .au recording prompt located in flash. I need to update the file, but I am having a problem getting the new file to play. I simply deleted the old file, squeezed flash and uploaded the new one. My questions are: 1. What format (encoding, compression, etc.) is required for the file. 2. Is there anything else I need to do to get it going?
the files must be encoded as .au audio, 8 bit, 8KHz, G711u mono. Cisco recommends Adobe Audition as recording software. If you use is, there is a screen where you need to set "16 bit" encoding to make it work. The IVR TCL also specifies an alternate WAV or raw format.
Because all the above is quite complicated I've developed my own script to record messages directly from the phone to a tftp server.
LISTEN and RECORD MENU: Enter message number (two digits).
Leave any menu with *.
It is working, however there are few things to consider:
1. The recording function is supposed to emit a beep, but it doesn't. So just record after the message ends. Any key to end recording.
2. You cannot re-record messages already played, using the same number - there is something in the audio handling that caches the original file and changes the file names when you try "audio-prompt reload".
So just pick a new number each time and then rename the file as needed.
3. The accompanying audio messages are in Italian :) - You can record your own, subject to 2.
I really thought that this was great that you would share your hard work with the community! You have been a wonderful addition to NetPro since you started participating :) 5 points from me on this one for sure!
Thank you, sincerely. I'm also impressed by your exceptional attitude toward everyone. As a consequence, the forum is always an highly recommendable place to pose questions or just have frank, no-nonsense technical talk.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
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