tcl v2 collectdigits flush #

[grace.tan]

Hi,

I am trying the debit card callflow where the user has max 3 tries to enter correct prepaid card number.

Somehow, after the first try, the first prepaid termkey '#' sign gets into the second prepaid first digit.

How to get cisco ivr to flush digit 'cache' after each collectdigit?

Thanks.

Rgds,

Grace

---------

FIRST TRY

//-1//TCL2:HN00A43884:/vtr_ev_dcdigits: DCDIGITS [12345678]

//-1//TCL2:HN00A43884:/tcl_PutsCmd: number = 12345678

//-1//TCL2:HN00A43884:/tcl_PutsCmd: numberLen = 8

//-1//TCL2:HN00A43884:/tcl_PutsCmd: account = 1234

//-1//TCL2:HN00A43884:/tcl_PutsCmd: pin = 5678

-----------

SECOND TRY

//-1//TCL2:HN00A43884:/vtr_ev_dcdigits: DCDIGITS [##876543]

//-1//TCL2:HN00A43884:/tcl_PutsCmd: number = ##876543

//-1//TCL2:HN00A43884:/tcl_PutsCmd: numberLen = 8

//-1//TCL2:HN00A43884:/tcl_PutsCmd: account = ##87

//-1//TCL2:HN00A43884:/tcl_PutsCmd: pin = 6543

--------------------

#For card number

set param2(interruptPrompt) true

set param2(abortKey) *

set param2(terminationKey) #

set param2(ignoreInitialTermKey) true

proc act_GetCard { } {

global cardLen

global accountLen

global pinLen

global count

global param2

global promptFlag

puts "act_getCard"

set cardLen [expr $accountLen + $pinLen]

set param2(maxDigits) $cardLen

leg collectdigits leg_incoming param2

}

[grace.tan]

Found out that, the pattern setting works and got rid of the extra # during each digit collection.

#For prepaid card number

set param(interruptPrompt) true

set param(abortKey) *

set param(terminationKey) #

set pattern(account) .+

set cardLen [expr $accountLen + $pinLen]

set param(maxDigits) $cardLen

leg collectdigits leg_incoming param pattern

Regards,

Grace