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Telephone Number field when adding a new User - CCM 4.2.1

Is their a way to automatically populate the telephone number field for a user? BAT does not allow this field to be added to the spreadsheet (phones-users). Thanks.

4 REPLIES
Hall of Fame Super Red

Re: Telephone Number field when adding a new User - CCM 4.2.1

Hi Jeremy,

What version of BAT are you using? I have attached a link for BAT 5.1.4 that shows this as possible and I use this on our old version 4.0.9. Have a look:

Line Fields (Optional)

Directory Number

Enter the directory number, up to 24 digits and special characters, for the phone.

From this doc;

Bulk Administration Tool User Guide, Release 5.1(4)

Adding New Phones with Users

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/admin/bulk_adm/5_1_4/bat_phon.htm#wp1220393

Hope this helps!

Rob

Please remember to rate helpful posts........

New Member

Re: Telephone Number field when adding a new User - CCM 4.2.1

BAT Version: 5.2.1

The DN is for the actual line number of the IP phone, not the telephone number field which is stored with the User infromation. These can be independent; for example, I might make a user's actual DN 40001, but want the telephone number in the CallManager Corp Directory to be 5179840001. So, I can place the E.164 number in the Telephone Number field under the User page in CCM. Then, when a user looks up the number using the Directories button on the IP phone, the full E.164 number shows up for that particular user search instead of the 5-digit number which is helpful for offnet dialing and overlapping dial plans among remote sites.

So, I am looking for a way to automactically populate the Telephone Number field for each user (not the line number of an actual IP phone).

Thanks.

New Member

Re: Telephone Number field when adding a new User - CCM 4.2.1

Hi,

I had the same issue.

I used separate csv files to solve the problem.

Instead of using the Phones-Users TAB I use the Users Tab and then the Phones tab.

This is hust a workaround and it double the work...

Olivier

New Member

Re: Telephone Number field when adding a new User - CCM 4.2.1

I don't see the Telephone Number field under the Users tab in BAT. Did you have to add it? Thanks.

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