Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Telepresence Content Server - can'r play or edit long recordings

Hi all,

We have a Telepresence Content Server which one of our customers occasionally uses to record seminars via a video conference. Occassionally they forget to disconnect the call and the recording continues until the codec "max time in call" limit is reached (set to 12 hours I think).

The recording seems to be ok and I can download it. However, I am unable to view or edit it on the TCS itself meaning I have to use an external tool to trim the recording.

Anyone else seen this issue?

1 REPLY
VIP Super Bronze

Telepresence Content Server - can'r play or edit long recordings

I suggest moving this thread to the TelePresence space; you're more likely to get an answer there.

351
Views
0
Helpful
1
Replies
CreatePlease to create content