What kind of testing procedures are you looking for? That's a pretty broad subject... our QA folks have hundreds of test plans and regression suites when testing new versions of Unity - I'm not entirely sure what you're gunning for here.
In the "templates" links at the bottom there are several test plans (system, acceptance, bridge) that may be useful to you out there. If that's not what you were looking for, let me know what types of things you wanted test plans for.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...