The easiest way is to go to the Class of Service page, head to the licensed features page and see if "text to speach email" has any licenses enabled. this should ensure you have licenses on the key (necessary) and the engine is loaded.
Yes, the setup will automatically install TTS based on your security key settings at installation time. You don't need to run a seperate install.
Ok here is where I'm at now, I checked the class of service page and I have no "text to speech email" licenses enabled. So then I spoke with my sales/ce team and they are telling me that I should have this option. What should be my next step? Re-install? Or is there an easier way to go about this?
First check your key using "Key Dump" found in the Unity program group. It has a known problem where it'll report L&H 3000 when RealSpeak is also enabled (some keys accidentally went out with both engines enabled even though only one can be active at a time) but if it shows nothing here, you definitely don't have TTS on your key and you'll need to get an upgrade code to add it.
Once you get the code for the key, you should just be able to run a standing upgrade to the system and it'll stuff the TTS files on there and make it active.
If the TTS engine IS on for the key I'm not sure what happened (unless the key was upgraded at some point after the install?). Currently if TTS is on the key you can't keep setup from putting it on there (the checkbox is disabled in the setup app).
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...