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Community Member

Time Of Day for CME

Hi,

Can we configure Time Of Day Routing for CME. Like from 8am-5pm Calls will ring the phones and after 5pm it will directly go to the voice mail.

Will appreciate any help on this.

Thanks,

Jay

1 REPLY
Bronze

Re: Time Of Day for CME

CME does not support time of day forwarding directly. A possible workaround would be to have overlay-dn forward to CUE, which can run customized scripts that can forward to outside line based on time of day.

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