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Time of day routing

How would one configure unity to send calls to a subscribers mailbox during certain times of the day, and at other times ring the subscribers extension?<br><br>

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Anonymous
N/A

Re: Time of day routing

Probably your best bet here is to try and use a call handler to do this for you since handlers have Day/Night call routing rules built into them.

You can have the handler setup to transfer to the phone during the day and simply go to the subscriber's greeting after hours. I would set the handler up to have it's alternate greeting active and blank and have it's after greeting action set to go to the greeting of the subscriber. This way the user can still call in over the phone and change their greetings as opposed to having them recorded on the call handler itself and not being able to get at them.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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