Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Time out session

When a user has Active Assistant open with no activity or closes the browser without logging off, how long is the session kept open, before it times out?<br><br>

2 REPLIES
Anonymous
N/A

Re: Time out session

Normally it will hang on to the session for the time specified in the "Connection timeout" setting on the Default web site properties dialog in the Internet Information Services configuration applet. By default this is 900 seconds. However sometimes when you don't log out first the session variable never clears for whatever reason and you can end up with "burned" sessions. Bouncing the WWW service will normally clear these if you get in that situation.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

New Member

Re: Time out session

With 3.x, if the user closes the browser without logging out, there is an addition pop up that signals that the software logged the user out by itself.

Anil Verma
Cisco Systems
anilve@cisco.com

94
Views
0
Helpful
2
Replies
CreatePlease to create content