I have a Cisco Call Manager version 4.3, and set the Time Zone to GMT-04:00 Santiago and my phone display the GMT hours. For example I set the Time Zone to GMT-04:00 Caracas, La Paz, the phones show the correct hours, the problem is specific whit the time zone GMT-04:00 Santiago. There is a problem with this time zone, Santiago, in this version of the Call Manager?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...