Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

timeout value

I rebooted my Exchange server and Unity took too long to reconnect, so I eventually bounced my Unity Server - which re-enabled the connection. How can I modify the Unity retry timeout value to enable me to reconnect, rather than reboot?<br><br><br>


Re: timeout value

So the Exchange server on our Unity box took too long to come up and Unity timed out starting? Or am I missing the scenario here? I've seen something similiar at a site running Compaqs (some sort of strange delay in loading their NIC drivers causing time outs of several minutes which exceeded the Unity services timeouts). Our services are set to automatically start and we have to put some sort of maximum time we'll wait for that to happen before giving up (required to be Back Office Compliant and it's generally a good thing to do).

If you're running win2K you can simply configure our AV services to retry after failing to start up 2 or 3 times and that should solve the problem.

If you're on NT 4.0, you don't have that option. I do have a little tool called "Delay Unity Startup" on the tools section of my web page (below) that can help you out by causing Unity to wait for a defined period of time before we try to start. If this is the problem you're having and you don't want to run Win2K, this should help solve your poblem.

If I misread your issue, let me know.

Jeff Lindborg
Unity Product Architect
Cisco Systems