Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Timer digits

Hello,

I have a costumer complaining that he have no time to digit a phone number because the string disappears from display and has to start over, more or less 10 seconds between digits.

I tryed to change some service parameters, like t302, etc, but with no success.

Any help?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Timer digits

Hi Paulo,

I was afraid you would say "On-Hook"

Check out this good thread

We researched this ourselves and the great answer from Java was spot on.

https://supportforums.cisco.com/message/1133705#1133705

Cheers!

Rob

"When it comes to luck you make your own  " 

- Springsteen

4 REPLIES
Hall of Fame Super Red

Timer digits

Hi Paulo,

I'm guessing you are referring to CUCM settings here

If so, you need to get more info from the user. Is this happening

when the phone is off-hook and at least 1 digit has been dialed and

waiting for additional digits or perhaps the phone is off-hook

and no digits have been dialed yet. There are different timers

so if the customer can provide all the details I'm sure we can get

them fixed up.

Cheers!

Rob

"When it comes to luck you make your own  " 

- Springsteen

New Member

Timer digits

Hello Rob,

Yes is CUCM

the problem is when the phone is on-hook.

I discover that with the phone off-hook I can use the T302 parameter, but the costumer whats to dial with phone on-hook...

Regards

Paulo Ferreira

Hall of Fame Super Red

Timer digits

Hi Paulo,

I was afraid you would say "On-Hook"

Check out this good thread

We researched this ourselves and the great answer from Java was spot on.

https://supportforums.cisco.com/message/1133705#1133705

Cheers!

Rob

"When it comes to luck you make your own  " 

- Springsteen

New Member

Timer digits

Thanks Rob!

625
Views
0
Helpful
4
Replies
CreatePlease to create content