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Community Member

Timer Settings

CCM 3.1.2 , I seem we have a timer issue , we are using 3 digit numbers as primary and a 4 digit number as roll-over (ie 229 primary 2229 roll-over).When we dial 299 ccm takes 15 seconds to complete call , dial 229# call connects right away . Maybe setting end of digit time out ??...Any and all response will be helpful

2 REPLIES
Community Member

Re: Timer Settings

The problem is that you still have two (or more) potential matches and call manager is waiting to see if you are going to enter any more numbers. You can decrease the interdigit timeout, but you will still have some wait. You might want to consider changing your rollover lines - for example, have the primary line be 229 and the rollover be 3229, so call manager knows immediately to route 229 once the 9 has been entered.

Community Member

Re: Timer Settings

Change the T302 timer to a lower setting.

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