To change the default opening greetings

[igolbery]

I'd like to change the default opening greetings in Unity 4.02

Id' like to allow an external user to access his own voice mail by entering at the prompt his DN

Any advice, url or ideas welcomes ?

Tx

Irene

[Ginger Dillon]

Hello -

Check the Call Handler for the Opening Greeting in Unity SA. The default for the * is User Sign-in. The caller reaching the Opening greeting should be able to press *, and then get prompted for ID, which is the user's DN. Then the user is prompted for password and is now accessing his or her own voicemail. The * can be changed, for example, we use the # sign instead.

Is this what you were looking for?

Ginger

[igolbery]

Hello

Your answer helps me.

Thanks.

Irene