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New Member

Tomcat service in Call manager

I have upgrade the call manager fm 4.0(2) to 4.1(3), The upgrade went well and everything is working fine. But we have noticed that the Cisco Tomcat service is missing in the services. and it is causing issue with CDR services.

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Green

Re: Tomcat service in Call manager

I remember a case in which we were able to reinstall tomcat server on there without reinstalling CCM - I'm still looking for this.

In any case instead of completely reinstalling and restoring from BARS you can try to rerun the CCM installation over the present installation. They'd have to change the following registry setting:

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CallManager\Build So if they are running 4.1.3 then change the Build string from 4.1(3) to 4.1.2 for example and then run the 4.1.3 installation.

Let us know

New Member

Re: Tomcat service in Call manager

I have added the tomcat service by running the C:\Program Files\Cisco\Tomcat\bin\nt.cmd

This service was missing in my publisher and one of the subscriber.

After this the service logon need to be changed from localsystem to CCMserviceRW.

It is running well for me..

Satish

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