Check out www.cmreports.com. We purchased the CallManager and Unity templates and it's well worth it. It saved me one time when I deleted the wrong thing, I looked back at my previous documentation and I was able to recreate what I deleted.
I highly suggest you get the templates and purchase Crystal Reports from a software vendor.
3) Once we receive the mediary database, our CMReports report server compiles the configuration database and creates the PDF file of your CallManager configuration.
4) The PDF configuration report is emailed back to you.
Would you like more information about the reporting process? Feel free to send us an email!
This is a security breach. For each customer I have, if I have to send the database from callmanager to CMReports.com, I am sending my customer;s entire dial plan, phone numbers, user names, etc to a third party. I dont think thats a very good idea.
There's a 'template' option which you purchase to own. What that means is you purchase the reports in a Crystal Reports template format. I too was concerned about sending my database information in to have it processed.
What I like about owning the templates is I get to run the reports on a weekly basis, whereas if you purchase the other option of sending in your database, you either have to purchase a single or 5 pack.
Just remember, you have to purchase Crystal Reports separately. I've never used Crystal Reports, but the instructions that came with CMReports were very clear and easy to use.
The more you use it, it will pay itself off over time.
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