Tools for backup Cisco MediaSense

[Floriano de Souza]

Hello Guys,

I need solution for to do backup the records from Cisco Media Sense.

What do you recommend as a tool to store recordings on an external server as backup ?.

Thanks.

[wilsonsant]

Hi Floriano,

I have the problem. Do You found the solution?

Thanks,

Wilson

[Floriano de Souza]

Yes, in the Mediasense version 10.5 and above, you can set the archieve Configuration.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105/Design_Guide/CUMS_BK_MC36D963_00_mediasense-srnd_10-5/CUMS_BK_MC36D963_00_mediasense-srnd_10-5_chapter_010.html

[wilsonsant]

Hi Floriano,

Thanks a lot for Your contact and the documentation that You shared.

Regards,

Wilson