tranfer from unity to mobile return call to VM pilot point
We are using CM 3.131 spc with unity 2.46
We have a call handler set-up in unity to tranfer calls to users mobile when they they press one.
The issue is that if the call is unanswered it comes back to the Voice mail pilot point number.Though if the mobile is turned of it will go to the mobiles voice mail.Is there a T timer that can be ajusted for this behaviour ?
We need CM to release this call to the mobile even if the user doesn't answer.
This problem was around in 3.08 and 3.09 when we went to 3.1.1 it went away
though now its back behaving badly.
Any suggestion appreciated TAC dont have an answer.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...