I have set up a 2650 to do transcoding and conference. I followed the documentation and the conference works. The transcoder does not. I have an IP phone on the WAN that needs to call a G711 icd port on the LAN. When I call from the WAN phone the call goes through but at g711. I looked at the trace log and did not find where the transcoder ever stepped in. So, it appears that the call manager does not see the transcoder. But the transcoder is setup in the call manager. Any suggestions on troubleshooting this?
You might check your regions on Call Manager. See if in the phone's region the region the phone is calling to is set to g.711 or g.729. You want it set to g.729, assuming th ICD can only do g.711. This way CM invokes a transcoder to negotiate the codec in the middle.
I changed my regions. The wan region has g729 for the icd. The icd region has g729 for the wan region (was set when I changed the wan region). I changed the region the transcoder is in to talk g711 to icd and g729 to wan. When I call from the wan to the icd, it hits one of the icd numbers and gives me a busy signal. If I do ?? on the phone it does not show any codec on TX/RX. I tried to debug the transcoder router but did not see anything come through. I still think it is something to do with call manager, but I not sure where to look.
Thanks for your help. Any other sugguestions would be greatly appreciated.
Thanks for your help. For some reason on Friday this started to work. I am a little concern about it just starting to work. I am thinking that for some reason the call manager did not see the transcoder. On Friday something must of triggered the call manager to see the transcoder. I will keep an eye on the call manager over the next day or two.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.