Steve and Jeff:
>
> We have the following requirement for MICS. We are in the
> preliminary stages with this project and would like to know
> the following information.
>
> MICS is using a transcription system that I service expensive
> and services from North Bay. We would like to know if the
> VoIP system has enough features to allow us to replace the
> existing system.
>
> Some preliminary requirements:
>
> 1. the VoIP system should be able to allow users to dial one
> extension for a specific hospital and leave an unlimited
> length message. 2. if the extension is in use by another
> caller, the system should re-direct the second caller to
> another extension for him to leave another unlimited length
> message. 3. while I mention unlimited length, these messages
> can be anywhere from 5 minutes to 45 minutes. 4. the messages
> should be stored on the server (VoIP) or have the capability
> to be stored onto another server. 5. server hard disk
> capacity should be at least 30 GB. And here you can see that
> there is actually a limit to the message length. 6. the
> system should have the capability to allow users to connect
> to the extension and retrieve the messages. When messages are
> retrieved they are retrieved for transcription purposes. 7.
> Therefore the users that connect to the extension to retrieve
> messages should be able to rewind and forward the message(s)
> with ease, either by keyboard shortcuts or pedal. 8. It would
> also be beneficial to have the messages listed in MS Outlook.
