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Transcription Application with IPT

Steve and Jeff:

>

> We have the following requirement for MICS. We are in the

> preliminary stages with this project and would like to know

> the following information.

>

> MICS is using a transcription system that I service expensive

> and services from North Bay. We would like to know if the

> VoIP system has enough features to allow us to replace the

> existing system.

>

> Some preliminary requirements:

>

> 1. the VoIP system should be able to allow users to dial one

> extension for a specific hospital and leave an unlimited

> length message. 2. if the extension is in use by another

> caller, the system should re-direct the second caller to

> another extension for him to leave another unlimited length

> message. 3. while I mention unlimited length, these messages

> can be anywhere from 5 minutes to 45 minutes. 4. the messages

> should be stored on the server (VoIP) or have the capability

> to be stored onto another server. 5. server hard disk

> capacity should be at least 30 GB. And here you can see that

> there is actually a limit to the message length. 6. the

> system should have the capability to allow users to connect

> to the extension and retrieve the messages. When messages are

> retrieved they are retrieved for transcription purposes. 7.

> Therefore the users that connect to the extension to retrieve

> messages should be able to rewind and forward the message(s)

> with ease, either by keyboard shortcuts or pedal. 8. It would

> also be beneficial to have the messages listed in MS Outlook.

1 REPLY
Anonymous
N/A

Re: Transcription Application with IPT

You can find some configuration examples in the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121cgcr/multi_c/index.htm

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