On our PBX we have 2 numbers defined, one for the general vmail number and another one if you'd like to leave a message for a particular ext--used by the operator to transfer incoming calls directly to someone's vmail.<br><br>On Unity, we've got the general Unity number defined. When I try to transfer an incoming call directly to a person's vmail sometimes it works (goes directly to the greeting) sometimes it doesn't (rings the phone, eventually goes to their voicemail). The steps performed are:<br><br>- receive the caller<br>- hit transfer<br>- dial 4-digit Unity number<br>- enter person's 4-digit extension followed by transfer<br><br>Am I going about this incorrectly or does a 2nd number need to be defined?<br><br>
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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