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Community Member

Transfer directly into Unity VM box

I have attempted the configuration (and several variations) of the tech tip http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

to create a seamingly easy way for an administrator to transfer a call directly into their managers voice mail box, without ringing the phone. Does this approach work with CCM v.3.3(2b) and Unity 3.1(4)?

Thanks in advance...

Doug

1 REPLY
Community Member

Re: Transfer directly into Unity VM box

I ahve done this with Callmanager 3.32b and Unity 4.0 And I have done this with Callmanager 3.2c and Unity 3.15. So I guess it should work fine witth 3.14.

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