Transfer not working

[fernanrl]

Hi all,

I have a problem when transfering a call on CCM 4.1.2.

If I am on a call and do transfer+extention+transfer without waiting for tone the call can not be captured by someone in the hunt group.

However, if I do transfer+extention, then I wait for tone and then transfer again it works and the call can be captured.

Any reason/solution?

Thans for your help. Kindest regards,

Fernando

[bbaley]

Try Bug - CSCsa67351

[jneiberger]

Are you sure you've got that Bug ID right? That bug ID is about a one-way audio problem with a 7905 behind a NAT gateway.

[fernanrl]

Hi,

That Bug ID doesnt have much to do with my issue. I also tried changing the CtiRequestTimeout time as it says in the following link with no luck whatsoever:

http://www.cisco.com/warp/public/788/AVVID/wa31_blind_transfer.html

Any suggestions, please?

Thanks and regards,

Fernando