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Community Member

Transfer Operation

Hi,

My MCS is currently running CallManager version 3.3(2) I noticed that when I perform a transfer operation to a busy number I can't retrieve the call I should forward to.

I know that all I have to do is to press the HOLD button to retrieve the caller but instead I still have to depressed the IP Phone plunger and press the HOLD button. This is only encountered with 7910 ip phones.

Is this part of the CallManager version or a bug? I really appreciate your help.

Thanks,

ARvin

1 REPLY
Silver

Re: Transfer Operation

I guess the problem you rae facing is a bug in Call Manager, not very sure.

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