Transfer to voice mail - Unity 3.1(6)

[vocollect]

I would like to know how to transfer a call directly to a person's voice mailbox, without the extension forwarded to voice mail.

[lindborg]

There's a few tech tips that address this - the first one here is your best bet if you're at a sufficient CM version that supports it:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/products_tech_note09186a008015b963.shtml

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/products_tech_note09186a008009437a.shtml

[vocollect]

Thanks. I wish I would have done the search before I posted. I just thought this was so off the wall that a serch wouldn't work.

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

is the link that worked for me.