Is there a way to have Unity transfer a call to CallManager if the extension dialed does not belong to a subscriber or call handler? I know that be default Unity says that it is not a vaild number. Can you set up Unity to do a blind transfer for any extension that it does not know about?
No, Unity will only resolve IDs it has in it's database, there's no "free dial" conversation at this point. You'd have to create call handlers for the numbers you want to allow folks to contact from the auto attendant. There is a "bulk handler create" tool that can do this en mass for you - you can get if off of http://www.CiscoUnityTools.com if you're interested.
In some switch integrations you can configure Unity to transfer to a number that essentially just drops you to dialtone off the PBX and lets you go wild - I'm not sure that's a really good idea, but it's an option to look into.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...