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Transfer with no mailbox

I have several analog devices that have no voicemail boxes nor will they ever have them. When calls come into our initial call handler, we give everyone the option to dial the extension. Since these devices have no reference in Unity, how do I transfer the caller to that phone?<br><br>I'm thinking call handler but I just can't get to happen for me!<br><br>Please help.<br><br>

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Anonymous
N/A

Re: Transfer with no mailbox

Call Handler is the way to go. If it is not transferring, check to see if the Alternate Transfer rule is enabled, and if so, what't it set to.

Steve Olivier
Software Engineer
Cisco Systems

New Member

Re: Transfer with no mailbox

That was it....Thanks for the post!!!

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