We are running Cisco Call Manager with Unity voicemail and I am trying to find out how I can transfer a call directly into a mailbox. Example: ext 6000 is programmed to cfbsy and noan to ext.6001, when 6000 does not get the call and 6001 answers it, can they transfer back to 6000 or a dummy number and have that call go to 6000's vm greeting?<br><br>
I'm not quite sure I understand your scenario here but if you want to transfer a call to someone's voice mail directly without having Unity try their extension first, you have to call Unity, get to the opening greeting and dial their extension followed by #2... so 1189#2 will get you right to my greeting without having Unity try my extension first.
if that's not what you're looking for, let me know...
Thats exactly what I'm looking for but when I call a ext. directly and dial #2 after it like the book instructs, the CM ignores the #2. When I transfer a call to the vm port like you suggested I get please enter your password, I dial * to back out, but can not get to the Unitys canned greeting to dial the ext I'm trying to transfer into.
When you call into Unity and it asks you to enter your password, hit * to back up to the "please enter your ID" then hit # to go back to the opening greeting. If you hit * twice it'll hang up on you.
As an alternative you can create a special number folks dial to get into Unity and go directly to the opening greeting (i.e. don't try to automatically log them in from internal extensions). Some folks use this for operators who will be forwarding calls into Unity a lot.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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