I have a site with CM 3.1.1 and Unity 22.214.171.124, All is setup and working voice mail wise. I have modified the greeting for the opening greeting call handler to reflect the desired IVR message, but I am not able to transfer a call to an IP phone from this call handler. It goes to VM for that user instead. Have I missed something obvious, or is this a problem with the way the new Call Manager and Unity work together?<br><br><br><br>Justin Riley<br>Sr. Network Engineer<br>Coleman Technologies, Inc.<br>Orlando, Florida
check to make sure you have transfers enabled for those subscribers since by default it may be off.
If it is enabled for these users, are you doing release or supervised transfers? Make sure you can ring those phones directly from a phone in the same space as the Unity ports are in (i.e. you may have a search space issue).
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...