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Transfert All didn't wrok

Hello,

I have configured a device profile with 6 lines and a line group that contains these lines in order and the IP phones line in the last. if the user logged in the phone and make a forwrad to an other number, i see this number in the lines configuration of device profile, but when i call the hunt pilot DN, it rings in the two lines of Device profile witch are forwarded to a number ???

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Re: Transfert All didn't wrok

What you are saying is that even after the lines are forwarded to a different number, the call still rings at the lines and not get forwarded when you call the hunt pilot, right?

That is how the hunt groups are designed to work. The hunt groups does not follow the Callforwarding setting of the individual lines.

Check this KB article for more info.

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K00682545

Regards,

Anup

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