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translation pattern 0 for intercom operator will clash 2nd internal calls?

chialun
Level 1
Level 1

dear sir,

We have the operator extension number 32006 which are translation pattern configured as 0 will clash for the internal 5 digit calling if more than 1 incoming intercom sessions. It will happened engaged line. Do you think if i create another cti route point for extension 32006 will solve the issue? please share. your effort shall be highly appreciated. Hereby attached the screenshot for configuration that made and some ccm trace. thanks.

1 Reply 1

thomas.chen
Level 6
Level 6

Select the translation pattern you want to update from the Translation Pattern list on the left side of the page.

Make the desired changes to the translation pattern and click Update. The page displays the updated translation pattern.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c4a34.html

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