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Tried to install 3.2(2c) SP H but failed

tboynton
Level 1
Level 1

Anyone gotten this error before and fixed it?

DB Layer pointed to wrong DB.

Please contact the TAC.

The install will now exit.

Please correct database mismatch condition and rerun this install.

2 Replies 2

msuphava
Cisco Employee
Cisco Employee

It seems like dbconnection0 value in the registry might not be pointing to correct in the database value. Please do open a TAC case for it so that it can be troubleshooted. Thanks

No, the dbconnection key was correct in the registry. For some reason there was a higher numbered database in MSSQL than the production database. Once that was deleted, everything is fine.