Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

trouble importing AD users into 4.0(3) system

Having trouble importing several users into the new 4.0(3) system. These users were @ once users in an old 3.x system that was not properly removed from AD. Using GSM i was able to import some of the old users but certain ones will not reimport. Is there anyway to clean them up using ADSEDIT or something more intrusive? GSM won't delete the subscriber or reimport. The SA won't even list them.

4 REPLIES
Gold

Re: trouble importing AD users into 4.0(3) system

Unity runs this query to find users for import:

(&(homeMDB=*)(objectCategory=person)(!ciscoEcsbuUMLocationObjectId=*)((mailNickname=*)))

You might want to run the same query with ADSIEdit and see if the user shows up. If not you should inspect the object and these properties to see what they have set. The object must have a value set for homeMDB and mailNickname, must not have a value set for ciscoEcsbuUMLocationObjectId and the objectCategory must equal person.

GSM should clean the object but you might want to try the Remove Subscriber Properties tool:

http://www.ciscounitytools.com/App_BunnyKiller.htm

Hope this helps...

Keith

Community Member

Re: trouble importing AD users into 4.0(3) system

According to http://www.ciscounitytools.com/App_BunnyKiller.htm it says this utility is only for AD with Exchange 2000. Will this utility be safe to run with Exchange 2003 and AD 2003?

Cisco Employee

Re: trouble importing AD users into 4.0(3) system

yes, it works fine with 2003 - it's simply cleaning the ciscoUnityLocationObjectID and the ciscoUnityObjectType attributes off the object such that they're able to be imported into Unity again - the methods of doing this do not change across 2000 and 2003.

By the way, that same functionality you see in the "bunny killer" is found in the Global Subscriber Manager tool that's already on your system (you'll find it in the tools depot on the desktop).

Gold

Re: trouble importing AD users into 4.0(3) system

Yeah it should be fine.

101
Views
0
Helpful
4
Replies
CreatePlease to create content