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New Member

Trouble with CCME 4 and VIC2-2FXO; IOS 12.4(9)T

Trouble with CCME 4 and VIC2-2FXO; IOS 12.4(9)T

I am having trouble making outgoing call or answering incoming call.

When I try to call out from my IP 7961 phone, it fails with the message "unknown number".

For incoming call, it rings but when I pick up the call nothing happens,

Put the receiver back on hook, the phone carries on ringing. I am in UK

and just trying to set up test system with one analogue line. Any help will

be most appreciated. My config of the 2811 router is posted below. All calls ineternally works fine.

Thank you for your help.

hostname Test-CME



ip cef

no ip dhcp use vrf connected

ip dhcp excluded-address

ip dhcp excluded-address


ip dhcp pool host



option 150 ip


ip dhcp pool data





voice-card 0

no dspfarm


voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12




registrar server expires max 3600 min 3600



interface FastEthernet0/1

no ip address

no ip mroute-cache

duplex auto

speed auto

no shut


interface FastEthernet0/1.2

description ** Data VLAN **

encapsulation dot1Q 2

ip address


interface FastEthernet0/1.3

description ** Voice VLAN **

encapsulation dot1Q 3

ip address


ip http server

ip http authentication local

no ip http secure-server

ip http path flash:


tftp-server flash:S00104000100.sbn

tftp-server flash:TERM41.7-0-3-0S.loads

tftp-server flash:term61.default.loads

tftp-server flash:term41.default.loads

tftp-server flash:CVM41.2-0-2-26.sbn

tftp-server flash:cnu41.2-7-6-26.sbn

tftp-server flash:Jar41.2-9-2-26.sbn

tftp-server flash:term70.default.loads

tftp-server flash:term71.default.loads

tftp-server flash:cnu70.2-7-6-26.sbn

tftp-server flash:Jar70.2-9-2-26.sbn

tftp-server flash:TERM70.7-0-3-0S.loads

tftp-server flash:CVM70.2-0-2-26.sbn




voice-port 0/3/0

connection plar opx 202

caller-id enable


dial-peer voice 1 pots

incoming called-number .

destination-pattern 9T

port 0/3/0



load 7914 S00104000100

load 7941 TERM41.7-0-3-0S

load 7961 TERM41.7-0-3-0S

load 7970 TERM70.7-0-3-0S

max-ephones 20

max-dn 40

ip source-address port 2000

calling-number initiator

service phone videoCapability 1

system message MKC CME

url services

url authentication

time-zone 21

date-format dd-mm-yy

voicemail 600

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded


web admin system name admin secret 0 test



transfer-system full-consult dss

transfer-pattern 9.T

secondary-dialtone 9

create cnf-files



ephone-dn 1 dual-line

number 201

label 201

description Sarah

name Sarah



ephone-dn 2 dual-line

number 202

label 202

description Vitthal

name User2 Vitthal



ephone-dn 3 dual-line

number 203 secondary

label 203

description Neil

name User3 Neil


ephone 1


username "user1" password 201

mac-address 0018.18EE.947F

type 7961 addon 1 7914

button 1:1



ephone 2


username "user2" password 202

mac-address 0018.18BB.B973

type 7941

button 1:2


ephone 3


username "user3" password 203

mac-address 0018.1885.6BA2

type 7970

button 1:3


Re: Trouble with CCME 4 and VIC2-2FXO; IOS 12.4(9)T

Hi Vitthal,

The config looks good to me.

Could you please paste the:

debug voice ccapi inout

debug ephone detail


New Member

Re: Trouble with CCME 4 and VIC2-2FXO; IOS 12.4(9)T


Please find enclosed debug attachment for voice ccapi and ephone. First, I called from outside. Extension 202 rings but when I answered on extension 202 nothing happens. Replace the rceiever and the pone starts ringing again.Second step. I tried to call out by dialing 9 and then number but after a while phone displays unknown number.

Thank you for your help.


New Member

Re: Trouble with CCME 4 and VIC2-2FXO; IOS 12.4(9)T

On your outbound dial-peer, do you need to drop the 9? If you don't drop it, the router will forward the full dialed number (9 plus any other digits before the timeout) to the telco, and the call will fail.

Inbound, your config looks good. There might be some signalling and dtmf config you have to do, but I am not familiar with UK standards.

New Member

Re: Trouble with CCME 4 and VIC2-2FXO; IOS 12.4(9)T


My understanding is that router will drop 9 before forwarding the dialled digits. However, I will drop 9 manually and see what happens. I will let you know by tomorrow.

Thanks for your help.



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