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New Member

Troubleshooting analogue phones on VG248

Hi,

I need to monitor some analogue phones connected to a VG248. There are complaints about the voice quality for outgoing calls, especially during the weekend = low traffic time... Nothing in the counters on the VG neither on the VOIP-gwys.

Apparently when the quality starts to drop then it can be corrected by pressing one of the number keys on the phone?!?

Can anybody explain this behaviour?

What would be the best way to troubleshoot these voice quality problems?

rgds, Geert Folens.

2 REPLIES
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Re: Troubleshooting analogue phones on VG248

New Member

Re: Troubleshooting analogue phones on VG248

I had problems with faxes and by changing the input gain to -4db resolved the issue. You may have to play with both input and output gain in iether direction. Just do one at the time.

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