Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

TSP and Caller ID?

Does the Cisco TSP included with CM 3.1(3c) support sending caller ID info from the ringing line to your computer?

I was just experimenting with some tapi-compliant caller id apps (for instance http://www.ascendis.com/callerid/callerid.php) and a few others - all detect the incoming rings correctly when the phone rings - but none will display the calling party number..

Not a huge deal - just curious if I'm wasting my time :-)

- Ken

3 REPLIES
New Member

Re: TSP and Caller ID?

Definitely does!

Arc Solutions Screen Pop uses it (as do their other applications) and it works fine.

Not sure why these other apps aren't seeing it.

Justin

New Member

Re: TSP and Caller ID?

OK - you're right - guess it's the app. The reason I was looking is that the missed calls feature on the 7960 phones includes calls from all shared lines - the apps above allow you to ignore some of the tapi shared lines and/or record on which line the call came in on - does the arc product do this? Is there a URL I can have? :-)

- ken

New Member

Re: TSP and Caller ID?

check out www.arcsolutions.com for more info

127
Views
0
Helpful
3
Replies