Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

TTS not working after upgrading license

Unity 3.15, Intecom e14 - T1 integration.

After upgrading the old TTS(Unity 2.46) to RealSpeak, it stopped working. The service starts. Unity tries to retrieve the msg but, says it's" unable to read this email, sorry the system is unable to complete the call"

Event logs show:

Event Type: Warning

Event Source: AvMiu_MC

Event Category: Init

Event ID: 549

Date: 5/1/2003

Time: 9:25:45 PM

User: N/A

Computer: UNITY

Description:

Component Miu: Failed to load Text To Speech Component. The Text To Speech feature will be disabled.

Event Type: Error

Event Source: AvConvMsg_MC

Event Category: Error

Event ID: 10020

Date: 5/1/2003

Time: 9:25:45 PM

User: N/A

Computer: UNITY

Description:

[Thread 0x00000F08] [Port 1]: IAvResMgr::AddRequestBlocking() returned [80040301]. In file e:\views\cs_UE3.1.4.39\un_Conv1\AvConvSubscriber\AvConvSubMsgPlaySvr\AvSTTSSetup.cpp on line 879.

Event Type: Error

Event Source: AvConvMsg_MC

Event Category: Error

Event ID: 10002

Date: 5/1/2003

Time: 9:25:49 PM

User: N/A

Computer: UNITY

Description:

GetNextMessage returned [0x80004005] on line 779 of file e:\views\cs_UE3.1.4.39\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp

Running conversation SubMenu on Port 1

Subscriber Display Name : xxxxxx

Subscriber Alias : xxxxx

Key Dump shows:

TTS Ports:6

TTS Vendors: L&H RealSpeak

Ideas? TIA.

Sabas Chois

3 REPLIES
New Member

Re: TTS not working after upgrading license

Update:

By upgrade, I mean, upgrade the license.

How do I upgrade the engine from TTS to RealSpeaK. I pressume the problem is that I have to upgrade the engine as well.

Thx

Sabas

New Member

Re: TTS not working after upgrading license

Please advise how this was resolved.

New Member

Re: TTS not working after upgrading license

90
Views
0
Helpful
3
Replies