privacy is used normaly for "Barge" functionality. unfortunately shared line is the only way out to configure monitor lines for the phones. at the moment you can disable the ring settings on the lines but there is no way to disable/enable the calling number display for this line.
monitor feature is more of the wanted features but still not implemented in the ccm!
I am having this issue as well. All my admin assistants want to do is simply monitor a line - they do not want to see when someone's line is on hold, etc. And furthermore - they don't want to see all the missed calls for the shared lines - this is really confusing them since they now do not know whose missed calls they were. I am literally having a revolt over this....and it's not going too well.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...