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Community Member

Turn off 'empty deleted message' message in Unity

Is there way to turn off the 'empty deleted messages' message for users who have message in the deleted items folder (but still sending their deleted messages to the deleted items folder) ?

And sorry for the tongue twister :)

Manish

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Accepted Solutions
Cisco Employee

Re: Turn off 'empty deleted message' message in Unity

No, that conversation option isn't configurable (at least not by any supported means I know of). If you're using the deleted items folder Unity will always give you the option of emptying it so if you're disk quota fills up and you can't send messages as a result you have some mechanism for dealing with it over the phone.

4 REPLIES
Cisco Employee

Re: Turn off 'empty deleted message' message in Unity

No, that conversation option isn't configurable (at least not by any supported means I know of). If you're using the deleted items folder Unity will always give you the option of emptying it so if you're disk quota fills up and you can't send messages as a result you have some mechanism for dealing with it over the phone.

Community Member

Re: Turn off 'empty deleted message' message in Unity

Why does this prompt show up for some users but not others..none of them have the box checked in the CoS and both have items in their deleted items folder.

Community Member

Re: Turn off 'empty deleted message' message in Unity

Ok..the message was because of the warning setting in Exchange. Thanks for the help

Manish

Cisco Employee

Re: Turn off 'empty deleted message' message in Unity

Just as a follow up to this - you might want to check out the Message Store Manager tool here:

http://www.answermonkey.net/App_MSM.htm

This provides an easy way to kick out a report of everyone's mailbox storage usage and what their limit 1 (no send) and limit 2 (no send/receive) are across the directory... among other things it can do for you.

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