Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Turret call transfer to Callmanager

When an analog call is received on the turret and transferred to a CM Ip phone the call is immediately transferred (as a blind transfer) and the user on the turret side (the one who transfer the call) receives a immediate dial tone. How can we change this to consultant transfer?

2 REPLIES
Bronze

Re: Turret call transfer to Callmanager

You may want to consult the turret vendor on how their transfer feature works. I'm not sure if this is a CallManager related issue. Does transferring from turret to turret support consultant transfer?

New Member

Re: Turret call transfer to Callmanager

Opened a TAC case and learned that consultant transfer and secondary dialtone is not supported with a MGCP gateway over analog to turret.

179
Views
0
Helpful
2
Replies
CreatePlease to create content