Two line, each line 2 call - how can I trafer a call?
Hi, I have CCM 3.0.8 with IP phone 7940.
One secretary, of one director want to be able to receive two call and then transfer the call the second call, for example. When I try to do that the softkey "Trnsfer" is disable. I can not transfer one call when I have two calls. In the 7940 phone I can have 4 calls but when I have only two call in one line I can not transfer it. Thanks.
Re: Two line, each line 2 call - how can I trafer a call?
You can not transfer if you have two call on the same line, if the person have a lot of call you sould try the 7960 and make a roll-over of the lines so the operator does not have more than one call on the same line at the same time.
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