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UCCX 8.0 Avg Wait and Talk Duration in table RtCSQsSummary and RtICDStatistics

Any idea on to control the average of Wait and Talk Duration only in last one hour?

What is the default formular of convavgtalkduration and convavgwaitduration?  Average of one day?

The real-time snapshot data writing for these tables is enabled through the Unified CCX Administration pages (Tools > Real-time snapshot configuration menu option). The current updating frequency is configured as 15s

Thanks Bro

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