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UCCX and CCM 6.0 Integration

Hye......

I installed CCM 6.1 and UCCX. i create all the mobility extension on CCM and users accordingly. UCCX showing my users detials and i configuared all the things accordingly. But when i login my phone the UCCX real time monitoring always shows logged out.

2 REPLIES

Re: UCCX and CCM 6.0 Integration

are you using the cisco agent desktop?

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Re: UCCX and CCM 6.0 Integration

In CUCM, under user management-->end user have you selected the IPCC extension?

(if you are using the agent desktop, log in and check again, make sure you put yourself on available)

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