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UMR not recognizing exchange servers

Moving unity mbxs from x5.5 to E2k. At the last step of rerunning the config setup tool, I tried logging in with the Unity admin account but, found out that it had been deleted from AD. After getting TAC involved we were able to get Unity 3.13 working again. However, I didn't realized that the UMR kicked in and was not delivering messages to the exchange servers. Event logs are getting the following type of errors:

Event Type: Information

Event Source: AvUMR_MC

Event Category: UMR Thread Error

Event ID: 104

Date: 10/18/2002

Time: 5:52:27 AM

User: N/A

Computer: UNITY

Description:

SERVER EXCHANGE Not Avilable. Messages for Alias [CRH4] could'nt be delivered on line 1015 of file e:\views\Unity3.1.2.41\un_Conv3\UnityUMR\AvUMRSyncSvr\UMRThread.cpp

TIA.

Sabas Chois

1 REPLY
New Member

Re: UMR not recognizing exchange servers

After several hours of troubleshooting, we discovered that the Unity service account we thought got deleted was not totally deleted, even though we could not see it or test for it, there was a stub left somewhere in AD. We had recreated the account and continued using it but, were getting the errors posted. We were not able to remove the ghost account so, we created another service account with a different name.

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