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unable to access system

admin_2
Level 3
Level 3

Installed demo version of 2.46.<br>Following message appears when trying to access the admin console:<br>Your Windows Domain Account [UNITY\Administrator] is not associated with a Unity Subscriber.<br><br>You cannot access the Unity System Administration web pages.<br><br>The same account was used to install exchange and unity.<br>please advise.<br><br>

1 Reply 1

Not applicable

The easiest way to get around this and get into the system is to go to the 'Example Administrator' account in Exchange that our setup created. It currently has no NT account assigned to it, go ahead and assign whatever NT account you're logged into the local box with to that Exchange account. Wait 10 minutes (for the DB resync to kick in) and then you should be able to access the SA.

Once in you can create/import users and assign them to the administrator COS so they can get into the SA on their own etc...


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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