Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unable to add users to the local directory ?

Hi,

I am getting an error "Session timed out..." whenever I try to add a new user.

Anyone can advice me, how to get over this issue.

I am using CM 4.1SR1 .

Thanks

Brgds

renzil

1 REPLY
Cisco Employee

Re: Unable to add users to the local directory ?

Try to terminal service/ VNC into the actual server.

use https://ip-address/ccmadmin. do not use hostname

and then go to add ccmuser page. See if that works. If that does not work, check logs at WINNT/system32/logfiles/W3SVC1/ to check if that might have some information.

97
Views
0
Helpful
1
Replies
CreatePlease to create content