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Community Member

Unable to create users in new CCM Install/Upgrade 3.2(2c)

New install of CCM 3.1 & upgraded to 3.2(2c) w/ spG. When I attempt to create a user I get the error message: "Sorry, your session object has timed out ". I get a similar error if I perform a search of the user database.

Any help is appreciated. Thanks.

3 REPLIES
Cisco Employee

Re: Unable to create users in new CCM Install/Upgrade 3.2(2c)

Does restarting IIS on the CllManager allow for this to work?

If so, please see this conversation:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.ee92204

This problem is fixed in 3.2(2)es63 which you can get from TAC. Otherwise, see the options listed in the above link.

Community Member

Re: Unable to create users in new CCM Install/Upgrade 3.2(2c)

I get the same error message having taking a similar upgrade path. Have you since gotten any closer to solving the problem or at least know what causes it?

I will appreciate your feedback soon.

Cheers,

George.

Community Member

Re: Unable to create users in new CCM Install/Upgrade 3.2(2c)

I ran into a similar issue with CM 3.3. Try connecting to the ccmadmin page using the ip address of the server. http:///ccmadmin.

Frank

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