I have not been able to enable transferring from the opening gtg in Unity to a non-subscriber mbx - in this case a CTI route point. I have to define a subscriber mbx in addition to the call handler that allows me to choose option 1 or 2. See below:<br><br>opening gtg choices:<br>1 2<br>CTI route point 2850 CTI RP 2860<br><br>I can dial 1 or 2 and get transferred, but I cannot dial 2850 or 2860 without defining a subscriber mbx. Is this working as designed or am I missing something?<br>Miguel<br><br>
Re: Unable to dial CTI Rte. Point from AA menu direct
Yes it is working as designed. Unity will only let you go from the outside caller conversations to a number that it recognizes as a Unity susbscriber. In a future release of Unity, we hope to have a feature called sytem transfer that will let you create a call handler that can transfer calls to any extension typed in by a subscriber as long as it is not restricted. It will do blind transfer to these numbers.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.