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New Member

Unable to dial from Outlook contacts while using Extension mobility

HI

does anyone know if dialing from Outlook works with Extension Mobility

Dailing from Outlook using the CiscoTsp - works without Extension Mobility

2 REPLIES
New Member

Re: Unable to dial from Outlook contacts while using Extension m

Hi, as far as I'm aware, the dialing from Outlook grabs a particular PHYSICAL device (i.e. the physical phone identified by MAC address) to make the call -- so dialing from Outlook would not work with Extension Mobility, which uses a LOGICAL profile

New Member

Re: Unable to dial from Outlook contacts while using Extension m

HI,

Using the 3.3(023) TSP Shipped with CCM 3.3, Outlook dialling does work with Extension mobility, as the physical line bound to the phone is a shared line with your extension number defined in the device profile. Just select the SEPXXXX line with your Emobility DN in the drop down list.

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